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Company Info

UCA Consulting

Company Profile

Case Manager -required the our claims handling team


Job ID:



Lancashire, , United Kingdom


Insurance & Superannuation


£18,000.00 per year

Job Views:


Employment Type:

Full time



Job Description:

Description My client are a market leading independent building claim validation specialist based in Bolton. They work on behalf of UK insurers providing an end-to-end building claim handling service.

Due to a recent large contract win, we are looking for self driven, confident and experienced Case Management team members to join our claims handling team.

Case Management
This role requires excellent customer handling and organisation skills as you will be required to manage a case load of buildings & contents claims efficiently and proactively in line with client specific requirements and service level agreements.

Main duties include settling/declining claims under delegated authority, adhering to customer quality standards and service level agreements, auditing surveyor reports, communicating with customers and insurer clients over the telephone, email and in writing, managing third party companies, such as Building Networks, Drying/Restoration suppliers and flooring suppliers, driving claims to settlement, updating and creating building repair schedules using our in-house schedule of rates.

Candidates should have experience in a building claims handling role, ideally 3+ years and be able to demonstrate focus on delivering exceptional customer service.

Salary: £16,000 - £18,000 plus bonus, depending upon experience .

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