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Company Info

Monarch Recruitment Ltd.

Company Profile



Customer Service Support


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Job ID:

1011828

Location:

Buckinghamshire, , United Kingdom

Category:

Call Centre / CustomerService

Salary:

£20,000.00 per year
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Job Views:

82

Employment Type:

Full time

Posted:

01.12.2018
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Job Description:

We are currently recruiting for a Customer Service support role based in Aylesbury.

As a Customer Service representative you will provide excellent customer service and support to customers answering any incoming calls that come through to the support department and logging any customer requests through a ticketing system. This is a varied role where you will be involved in a number of tasks and some lower level technical support.

Skills and Experience:

. Experience in a Customer support environment
. Experience of handling incoming customer service calls
. The ability to remain calm when dealing with a difficult issue/customer
. The ability to prioritise issues
. The ability to work under pressure
. Excellent communication skills
. A knowledge of Microsoft office products
. An interest in Technical issues and technology

This is a fantastic opportunity for applicants with a strong customer service background to join a company where you will become an integral part of the team working in a great environment. There is also the opportunity to develop your technical knowledge and progress your career.

Salary 18-20k depending on experience




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