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Company Info
YMCA Bedfordshire

Company Profile

Project Officer (Women's Refuge)


Job ID:



Bedfordshire, , United Kingdom


Community & Sport


£20,500.00 per year

Job Views:


Employment Type:

Full time



Job Description:

Project Officer (Women's Refuge)

Salary - 19,500 - 20,500 per annum | 37.5 hours per week | Central Bedfordshire

As a Women's Refuge Project Officer you will be responsible for developing resident and/or family led support using person-centred approaches. You will undertake assessments and produce and review support and safety plans for individuals to ensure a high quality standard of support that promotes independent living.

You will ensure a high standard of service delivery is achieved by championing YMCA Bedfordshire's values, policies and procedures including safeguarding resident and or family and other people at risk of abuse.

Due to the nature of the service this role carries a genuine occupational requirement for the vacancy to be filled by a female.

Specific Tasks:

  • To support with the client / families referral and induction process at service level, including; issuing appropriate tenure and other agreements where requiredTo act as the case worker for a specified number of residents and or families. Develop, implement and review support and safety plans, facilitating residents and or families to lead the process. Where appropriate, work with residents and or family advocates and/or representatives from other agencies to coordinate an integrated support/care package
  • Contribute to the collection of rents and ensure compliance with the HB application process and complex HB claims
  • Ensure resident and or family understand their rights and responsibilities within the service
  • Ensure that the voices of service users are consistently sought to enable them to shape service delivery
  • To deliver consistently exceptional services to clients, making use of new and alternative methods and practices to continuously improve service quality and standards
  • To contribute to decisions in relation to referral acceptances in line with local service procedures
  • To perform appropriate health and safety checks, risk assessments and maintain records
  • Actively seek to empower residents and or families and promote independent living.
  • To work with the internal Resident and Family Learning Coordinator & Child Project Officer to deliver the best outcomes for parents and children
  • Signpost and support with guidance for life skills, employability, employment, education, training and resettlement (where applicable).
  • Support the residents and or families to access activities and facilities of their choice within the community in line with their support and safety plan.
  • Facilitate residents and or families to access advocacy services and, where they agree, act as an advocate on their behalf in relation to issues identified in their support and safety plan.
  • To provide support and signposting in specialist areas where identified with the residents and or families, as part of the support and safety plan.
  • In line with the support and safety plans and the aims of the service; plan and prepare with residents and or family to move to independent living and/or other appropriate support services as required.
  • To undertake formal action in breach of tenancy conditions
  • To implement and adhere to policy and practice in relation to property maintenance, including cleaning where required.
  • Contribute to the development and review of local procedures, with meaningful involvement of resident and or family in this process.

To apply for this vacancy please click below with a covering letter. Shortlisted applicants will be required to complete an application form prior to interview.

Closing date: 12 noon Tuesday 16 January 2018.

Applicants must understand and demonstrate support to the aims and purposes of the YMCA. Any appointment will be subject to suitable references and DBS checks. The YMCA is committed to Equal Opportunities and Safer Recruitment practices.

YMCA Bedfordshire is a Company Limited Guarantee: Registered in England & Wales No: Charity No: 801035. Housing No: H3858.

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