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Company Info
MLR Associates

Company Profile

Customer Services, Operations and Onboarding Manager


Job ID:



Surrey, , United Kingdom


Call Centre / CustomerService


£37,000.00 per year

Job Views:


Employment Type:

Full time



Job Description:

Customer Services, Operations and Onboarding Manager - Client Support/Account Management

(Woking/Surrey Location) £35,000-£37,000 salary depending on experience

Our client a legal service provider and industry leader in the Financial Services Technology sector is currently looking for a Customer Services Manager to lead two teams (Customer Support and Account Management).

Essential Skills:

  • Your commitment to excellent customer service will see you win in this role.
  • You will be an enthusiastic multi-tasker who thrives in a fast paced environment
  • Great leadership skills where you would lead by example
  • Fast learner who is not afraid to learn the job themselves and guide the team later
  • Proven sales performance
  • Great team player, a passion and desire to make a difference
  • Initiative and ability to work autonomously
  • Outstanding communication and presentation skills and an enthusiasm for building strong relationships
  • Ability to create a quick and strong rapport with partners
  • Attention to detail and follow-up/process driven and takes ownership
  • An knowledge and intrigue in the Legal and Conveyancing process will be looked on favourably

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